Shipping Policy

Order Processing
Please allow 1-3 business days to process your order before dispatch. Expect an email within to let you know your order is on the way.

 

Click and Collect
Orders can be collected from our Newtown store during our store opening times. An email will be sent when your order is ready for collection.

Our Newtown store address is:
8 King Street, Newtown NSW 2042 

 

Domestic Shipping, Australia Wide
Orders are dispatched within Australia Post, via Standard Post or Express Post, with both options being available via check-out. 

Standard Post - shipping is capped at $15 for under 5kg, $25 for greater than 5kg

Express Post - prices are dependant on weight, which is calculated at the check-out 

 

International Shipping, Worldwide
We offer international shipping to almost all countries worldwide. Prices are dependant on weight, which is calculated at the check-out. Simply place the item(s) in your cart and add a shipping address, and a shipping quote will be provided.

Please note your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. We are not responsible for these charges if they are applied and are your responsibility as the customer to ensure these are paid to be able to receive your goods.

 

For information on how we pack our goods to ensure safe transit, please visit our blog post here.

 

If you have any further questions about shipping, please don't hesitate to contact us via email - hello@thatretropiece.com